It's our money, not theirs.
Bank of America used to be the snottiest bank on the face of the planet. Then, in the 1990's, they merged with NationsBank (who I banked with) and the resulting organization was pretty cool. Anytime I had problems, they were more than willing to work with me.
Here are two things that all banks should remember:
- It's our money, not theirs.
- The way they handle (or mishandle) our money affects the foundations of our lives.
I just deposited a good sized check. I was counting on that check. But because of a minor technicality, they yanked the deposit back out, without warning, without telling me, without any consideration of how that would affect my finances. For a reason that would have been very easy to solve if they had just CALLED ME. So I had to call them first thing this morning, and instead of the concern and understanding that I'd come to expect, I got the old snotty pre-merge Bank of America. They were unwilling to help and wouldn't even refund the fees, which I don't feel I deserved. They didn't give a shit about any problems they caused. It wasn't their concern, sorry.
So here I find myself in dire straights, thinking I had money in the bank, and now having to sweat it out until they get around to mailing the check back to me so that I can deposit it again. [Insert an insanely long list of your favorite cuss words here, repeated seven times each.]
Die, Bank of America. Die!
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